Vermont Woods Studios Handmade Furniture

online shopping

Why Shop for Furniture Online at Vermont Woods Studios

January 4th, 2014 by Kelsey Eaton

Buy Furniture Online at Vermont Woods Studios

An online furniture store you can trust.

When it comes to Vermont made furniture, we are the experts. We are real people with a passion for sharing beautiful Vermont made furniture. Since 2005, we have been delivering top quality, handmade furniture to unique homes across all 50 states in America!

We have learned so much from our customers and their commitment to buying furniture online from a source that they love and trust. Our customer service team has taken all that we’ve learned and made a commitment  to providing our clients with an exceptional online furniture shopping experience– this includes ensuring that each and every one of your questions gets answered quickly (and by a real person) as well as helping you step by step with your order (whether you need help with a design idea, or are just looking for more detailed info on a piece you love). We can proudly say that we have a 98% customer satisfaction rating!

 

Buy Dining Room Furniture Online

Why Shop for furniture online?

One of the biggest benefits of Internet shopping and purchasing is the range of products you can discover, especially unique products uncommon to your region. 

Vermont has a long heritage of fine furniture making and one of our goals is to help you connect with Vermont’s talented furniture makers and enjoy the heirloom quality and exceptional value they offer. Vermont made, high end furniture is natural in appearance, always in style, functional, built to last for generations, and most important these days, affordable. Plus shopping from the comfort of your home at any hour of the day is as convenient as it gets!  Oh… and of course the Internet is also a great place to compare prices and features– to make sure you get exactly what you want at the best price.

Shopping for furniture online also allows you to review customer detailed customer testimonials to see how others felt about their service and product… giving you an unmatched feeling of comfort and security with your purchase.

Buy Office Furniture Online

Our promise to you.

We offer some of Vermont’s finest hardwood furniture. What do we mean by ‘finest’? Well, our furniture has quality that greatly surpasses anything you might find at a giant warehouse furniture retailer or at most traditional furniture stores. Our handpicked designs are heirloom quality, and guaranteed for a lifetime. In the spirit of true Vermont craftsmanship, we are dedicated to providing our customers with a product that can be passed down for generations.

Interested in seeing a sample of our furniture in person? Plan a visit to our beautiful showroom & furniture store, Stonehurst.

Browse our collections of real wood bedroom, living room, dining room, and home office furniture online– or call  (888) 390 – 5571 (Toll Free) to make a purchase or to ask questions! 

 

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Behind the Veil: Customer Service- Part One

December 3rd, 2012 by Liz Francese

Liz, Sean and Heather: Fine Furniture Sales and Customer Service Team

After you purchase fine furniture at Vermont Woods Studios, your order is in the hands of Liz, Sean and Heather– our Customer Service Team.  In spite (or because) of their occasional joking around, I don’t think you could find a more capable team to look after your interests and ensure a safe, smooth delivery to your home…          -peggy

Though I proudly work as a customer service representative at Vermont Woods Studios, like most everyone here, I have multiple responsibilities- like coordinating our shipping department.  When I say ‘department’, I mean  myself and ample help from my co-workers, Heather and Sean.  And when I say ‘coordinator’ it should be understood I’m not blanket wrapping or boxing furniture or doing any heavy lifting (in the physical sense)- no, my job more consists of generously detailed spreadsheets conveying who has what going where.  Of course, this is the most plain way to relate the job of shipping coordinator- behind every spreadsheet entry is a person that myself or one of my close seated co-workers has likely spent time helping to carefully select the furniture destined to become heirlooms in their lives.

 

Perhaps you’ve been one of these people or you soon will be.  Either way, you may be curious what happens after the phone calls and email exchanges are done and your furniture crafting is under way.  I’ll start by saying you are never forgotten.  There may not be a group of Einsteins providing customer service here (though we certainly know a heck of a lot about furniture) but we have an inspired sense of memory when it comes to recalling individual customers- their personalities, orders and  particular needs.

 

Order processing, peer checking, communicating with craftsmen, booking delivery and the occasional office party barely begins to highlight the ins and outs of our department.  Want to explore the caverns of the Vermont Woods Studios world?  Check back every other week for a detailed (possibly wordy) exploration of our day to day.  Next week features  Behind the Veil: Customer Service- Part Two; the surprisingly interesting (in the opinion of some) order processing process.

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