March 24th, 2010 by Peggy Farabaugh
I wanted to share this customer feedback with you and also express our gratitude to Gail P, who took the time our of her very busy day to write this kind review. Thanks Gail!
Dear Peggy and Kendall, Thank you so much for the mug
and coffee from Vermont Woods Studios Furniture. That was a very nice touch – something
kind that you didn't have to do. It jogged my memory and now I'm
sending photos for you.
The buffet which was customized to my specifications is just what I
imagined! It is gorgeous. The delivery was just as promised as well. The
two delivery men were extremely courteous and careful. They were also
very patient while they waited for me to fully examine the furniture.
I have sent you photos of the buffet in its place in my dining room.
We are in California, so I'm sure both the buffet and the table will
change some more in color.
I also sent you photos of the buffet doors
open so you could see that I did make good use of the extra shelves on
one side. I am delighted with the cabinets on the bottom instead of
drawers. It's absolutely right for me. I would never have found the
perfect buffet in a store.
I do not do much ordering online. I hesitated for a long time before I
placed the order. I think the thing that convinced me was an online
comment from someone in Camarillo, CA who had visited your shop in the
summer to see what it was, then ordered and received their furniture
here, less than an hour from our home in Ojai. When I paid the full
amount at the outset, a couple of my relatives questioned my wisdom.
However, having conversed with Kendall on the phone and by e-mail and
having read everything I could find about you on the internet, I felt
quite confident that it would turn out all right and that we would
receive what we wanted. I was not at all disappointed.
My daughter who lives nearby is amazed at how perfect the buffet is
in our dining room. I haven't had much company in just two weeks, but
the one couple who came over for dinner admired it immediately. Thank
you so much for all your patience with my questions and changes. I
appreciate so much the customer service you provided. I am definitely a
perfectionist, so I am totally pleased with all the care you have taken
from planning to constructing to shipping and delivering the buffet.
I am totally happy to support a company like yours
which has sustainability at the core of its existence.
I am also glad to support the individual craftsmen. My father-in-law
has a complete wood shop on his farm where he and my husband have built
more simple furniture like tables, beginning with trees on the farm.
Therefore, my husband has a great appreciation for the craftsmanship of
Thank you for everything! I will definitely recommend your company if
the opportunity arises. The buffet is absolutely an advertisement for
you. I look forward to many years of admiring it in my dining room. I
will not forget its source!
Sincerely, G Peterson, Ojai, CA