August 19th, 2013 by Peggy Farabaugh
How long would you be willing to wait to have solid wood, made to order furniture created just for you? Four weeks? Eight weeks? Three months? Four months?
Lead time is something we struggle with in the world of Vermont’s handmade furniture. It used to be the typical lead time for a piece like the Modern American Buffet-Sideboard (shown above) was 5-8 weeks. But, alas with the Internet– Vermont made furniture has been re-discovered! It’s popularity is growing and rightly so– it’s beautiful, affordable, American made and sustainable.
The downside of this popularity rebirth, however is that customers sometimes have to wait longer to receive their custom made treasures. They ask us: WHY DOES IT TAKE SO LONG?
Well I guess it all goes back to the laws of supply and demand. A growing awareness of Vermont made to order furniture is keeping our independent woodworkers busy around the clock. Many of them are growing their businesses in response to demand but it’s going to take a little time. As they say… quality can’t be rushed.
In response to our steady growth, we recently allied with a furniture maker from across the river in New Hampshire, to design a couple new lines of furniture for us. Quite a shocking move for a company that’s all about Vermont made furniture, but fortunately, the skills and aesthetics of local woodworkers doesn’t stop at the Connecticut River. More on that move next week.
For now, I just want to assure you that we are doing our very best to keep lead times to a minimum. Neville has placed a “Lead Time” tab on every product page to let you know the current estimated ETA for that piece, including shipping and delivery (the average lead time is about 9 weeks but, depending on the piece and the craftsman it could be anywhere between 5 and 18 weeks).
Although, occasionally a craftsman will get sick or a delivery truck will be detained by weather, we do our very best to ensure deliveries are made within those time frames. If you have questions about an existing order, or are thinking of placing a new order– give our crackerjack sales and customer service staff (Liz, Sean, Michelle and Loryn) a call to discuss further specifics. And let us know on Facebook: how much time would you consider “reasonable” to wait for your made to order furniture?