September 18th, 2010 by Peggy Farabaugh
Just to let you know… at Vermont Woods Studios we live for your feedback about our furniture. It really makes our day. Here's a recent testimonial from a new friend and customer, E. W. In California:
Hi Rebecca:Tom from Clark & Reid left about 20 minutes ago. He was running early and was able to make the delivery at noon instead of 3:00pm. And
when he said noon, boy, he meant noon. He drove up a few minutes before
12:00, was very courteous, efficient, unloaded, assembled, cleaned up
and was done in under 45 minutes. Oh and what about the furniture? It's
great. It looks a little pale now but once the cherry darkens a bit
over time it'll look just like the photos on your website. Yes, it was worth the wait (just don't tell my co-workers I said that). As a matter of fact, I am taking photos back to work so they can see "the goods" (a very demanding lot). Once again, thank you for keeping me informed as to the status of the furniture and the delivery. I appreciate the
customer service. Thank you, EW
P.S. is it possible to purchase another leaf for the table? Just curious.
Thanks so much Eleanor for taking the time out of your busy day to drop us this nice note!
She is a CEO who brakes for salamanders, has bottle-fed rescued squirrels and spent her vacation building furniture for a rural school in Costa Rica. She believes in the future and in the people who will build it. A former distance-learning professor at Tulane University with a master’s in environmental health & safety, she turned an interest in forest conservation and endangered species into a growing, local business. She delivers rainforest statistics at breakneck speed, but knows how to slow down and appreciate the beauty of a newly finished piece of heirloom furniture.