January 16th, 2012 by Peggy Farabaugh
In the world of Vermont's Made to Order Furniture there are many advantages: your furniture is handcrafted especially for you, you can customize it to fit exactly into your space, you can feel good about the fact that your furniture is made from trees that are harvested sustainably with respect for the forest environment… and so on. But there is one downside to having furniture built just for you: it takes time.
Depending on who is making your furniture (we work with a dozen or so independent furniture makers), and what they've already got in their cue, it can take anywhere from 2-16+ weeks from the day you place your order to the day it is complete. Typically the crafting time is about 6-8 weeks, but specialty items or furniture that's being made by our most popular craftsmen can take longer.
Then after the furniture is built, it takes another 1-5 weeks to ship it, depending on where the customer lives. Fine furniture cannot be FedEx'd (unless maybe it's an end table or something that's been designed for quick-ship).
So Rebecca uses a series of emails and phone calls to keep clients in the loop during the crafting and shipping process. She and a customer were talking aout it in terms of old Vermont sayings yesterday– like "slower than molasses running uphill in January" and "It takes less time to do something right than to explain why it was done wrong".
In this world of instant gratification, where most furniture buyers walk into Bob's Discount Furniture, Ikea or Ashley Furniture and walk out an hour later with something that's substandard and unsustainably produced overseas by huge multi-national conglomerates, we find ourselves immensley grateful to our customers for their patience in waiting for the real thing. When buying furniture that's built to last a lifetime, we hope you'll feel it's worth the wait.
ps– Vermonters have a bunch of other funny old sayings. If you're interested, learn what "dryer than a popcorn fart", "flatlander" and "a chewing match" mean here at Virtual Vermont.